Privacy Policy


 

Poker Lotus Master provides this Privacy Policy to explain how it collects, stores, and uses the information collected in connection with Poker Lotus Mastermobile applications, and websites (collectively, “services”). You have a right to know our practices regarding the information we may collect and use when you use our services.

The types of information we collect and how we collect it

Personal Information

      Personally identifiable data collected is either voluntarily provided by you or collected automatically by us or from our partners, depending on the type of data.

      Depending on the Services you use and the relevant laws, we may collect different types of data:

Data given by you:

      Information you choose to share (e.g., data to identify your lost account)

Data collected automatically:

      Your game progress and account information

      Your IP address and mobile device identifiers

      Your device information, such as the model name, operating system, and language, that we gather through the use of cookies and other similar technologies (see more below)

      Information on debugging and application performance

Data collected from our partners:

We also use third-party partners, such as advertising networks, and data analytics providers.

      Demographic data (such as to determine the coarse location of your IP address)

      Data to fight fraud related to refund or advertising

      Data from platforms that the games run on (such as purchase data to verify payments)

      Additional information (such as data for advertising and analytics purposes) to help display more relevant ads for you and improve the services we provide

Non-personal Information

      We allow third parties to collect some anonymous information by which users cannot be identified. Non-personal information may include technical information about your device, such as your browser type, screen resolution, device type, language, type of operating system and geo location (only general location). Non-personal information is gathered by third party services while you are accessing the service. They are allowed to use this information to conduct research and analysis, but only for strictly limited purposes. We encourage you to review the policies of the third party operators listed below.

What we do with the personal information we collect

      Advertisers collect data regarding advertisement performance, user’s interaction with ads, our apps and user’s interests. Collected data may include user’s personal information in order to serve users ads and for the third parties’ legitimate business interests.

Your rights related to personally identifiable data

 





1. Information We Collect and Process




2.Purposes of Collecting, Processing and/or Disclosing




3.How We Collect Information About You




4.How We Use the Information We Collect




5.Sharing of Your Information




6.How to Exercise Your Rights




7.Data Deletion




8.Age Limit




9.Privacy Policies of Linked Sites and Advertisers




10.Security of Your Information







11.Contact Us


game involves no real money or an opportunity to win real money or prizes. Practice or success at social gaming does not imply future success at real money gambling.




1. Information We Collect and Process




Poker Lotus Master only collects and processes your information to the extent necessary to fulfil one or more of its functions and activities, and will do so only by fair and reasonable means.




The legal basis for collecting and using the information depends on what the information is and the context in which we collect it.




The personal information we may collect and process about you through the Services falls into the following general categories:





1.1. Data that you provide voluntarily




which given consent to the processing of your personal data




In-game user name and password and your email address




Profile information (such as name, social networking sites (SNS) accounts, age, gender, address, profession, image, voice, profile photo)




Your messages to the Service (such as chat logs and player support tickets)




Any other information you choose to give our customer service or other team in the game or via email (such as information to identify a lost account)





1.2 Information We Collect automatically




When you access our websites or play our games, we may also collect certain information automatically from you and/or your device in order to efficiently fulfilling our contractual obligations, better understand our users and be able to improve our services and your user experience, such as:




your mobile devices identifiers




details about the games and platforms you use




IP address , which only allows us to determine the geographic area and does not reveal your precise location;




your device information (such as device type, device system language, network and carrier data, operating system)




information regarding your use of and interaction with our Services(such as in-game event, game version)




your country application performance and de-bugging information




what your current progress is in our Services and the date and time of activity




your payment information in our Services





Like most online services, we and our partners may use cookies and similar technologies to provide and personalize our services, analyze gaming usage, target advertisements and prevent fraud. Cookies are small text files stored by browser(s) on your desktop computer or mobile device. Most web browsers automatically accept cookies, but you can modify browser setting to decline cookies if you wish so. In that case, some aspects of the service may then not function properly.





1.3 Information we obtain from third party sources




When you use any of Poker Lotus Master Services via your social media account, such as Facebook, Wechat or Google (where our games may also be referred to as applications), you allow Poker Lotus Master to access certain information from your profile on that site to efficiently fulfill our contractual obligations. The information we receive from you will depend on your social media privacy settings. You can control and find out more about these settings at the social network services where you play our games. Poker Lotus Master may access and store some or all of the following basic information, such as:




your user identification number (like your Facebook ID number), which may be linked to publicly-available information like your name and profile photo




information about your activities on or through the connected third-party platform




any other information that you or the third-party platform share with us




We may collect information about you from third-party sources, such as advertising partners. We may get your personal information, for example, if you clicked on an advertisement directing you to one of our Services, we will be provided with information about which advertising network and advertising campaign the install originated from.





2. Purposes of Collecting, Processing and/or Disclosing:




Detecting/Protecting against security events




Customer service




Operate our business and games




Game mechanics or functionality




Facilitate players social interactions




Product development/improvement




Maintaining and enhancing service




Advertising




Player acquisition





3. How We Collect Information about You




When you play one of our games, Poker Lotus Master collects and stores certain personal information and non-personal information that you provide directly or through third party sources that is offering our game(s); In addition, your web browser or client software may transmit certain geographic information or information regarding your computer (capabilities, game data processing, etc.) to Poker Lotus Master. Certain information regarding your game play, such as a timestamp of your last game played and your game progressions, will be collected from you and/or automatically generated based upon your use of our game services.





As is true with most websites, we gather certain information automatically and store it in log files. This information may include a unique identifier such as your Internet Protocol (IP) address and non-personal information such as your browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you.





Poker Lotus Master and our partners, may use tracking technologies such as cookies, beacons, tags and scripts. These technologies are used in analyzing trends, administering the websites, tracking users movements around the websites, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.





Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our websites, but your ability to use some features or areas of our websites may be limited.





4. How We Use the Information We Collect




In general, we collect, store and use your information to provide you with a safe, smooth, efficient, and customized gaming and entertainment experience. The personal information you provide Poker Lotus Master will allow us to provide and deliver products and services you request, such as create in-game accounts; alert you of new products or services, features, or enhancements; improve our Services and keep them secure, such as handle/route your customer service or technical support questions or issues; and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. Poker Lotus Master may enhance or merge the personal information collected with data from third parties in order to update your contact information, perform market analysis, or improve our products or services. We may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers. If we use your information for purposes beyond the above-mentioned purposes in material aspects, we will ask for your consent.





5. Sharing of Your Information




Poker Lotus Master will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties. We may, however, share non-personally identifiable, aggregated, and/or public information with third parties. Additionally, we may share your game play data, customer service and/or unique identifiers specific to your device with third parties for the purpose of personalizing, adjusting and improving our Services. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and not to use your information for any purpose other than to provide services on Poker Lotus Master behalf.





We may have advertising on our Service. When advertisers or advertise intermediaries (such as UnityAdsAdmobAlgoriX etc) place ads in our Service, they may collect, or we may collect and share with them the following types of information from within our Service:




performance data (like the number of clicks on an advertisement);




aggregated and/or de-identified information about players;




certain technical information (for example, IP addresses, non-persistent device identifiers such as IDFAs, and device identifiers);




your social network ID.




The information collected may be used to:




measure how effective ads are;




personalize the player experience by showing advertisements for products and services that may be more likely to appeal to you;




undertake web analytics to analyze traffic and other player activity.





In the event that Poker Lotus Master undergoes a business transition (including proposed transactions), like a merger, acquisition by another company, or sale of all or part of its assets, we may disclose or transfer all of your information, to the successor organization in the transition.





Your information, and the contents of all of your online communications (including without limitation chat text, voice communications, IP addresses and your personal information) may be accessed and monitored as necessary to provide the Services and may be disclosed: (i) when we have a good faith belief that we are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy any applicable laws or regulations (iii) where we believe that the Service is being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction; (iv) when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and (v) in order to protect the rights or property of Poker Lotus Master.





6. How to Exercise Your Rights




You may access, amend and delete information provided by you when using our Services, or contact us at limbahagia.corporation1@outlook.com
. The scope and the way in which you access, amend or delete your personal information depend on the service you use. For iOS users, you can request the deletion of your account from within the app.





You may opt-out of receiving promotional communications, such as marketing emails we send you, at any time. If you wish to do so, please e-mail us at limbahagia.corporation1@outlook.com
 You can turn off push notifications by visiting the
options or settings page within the relevant games.





You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting limit ad tracking (Apple iOS) or opt-out of interest based ads (Android). For personalized in-game offers opt-out, you can use the options provided in the game settings.





If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, please contact Poker Lotus Master using the information in the Contact Us section below. We will respond to your request as promptly as possible.





In some cases, we may not be able to delete your personal information and will retain and use our information as long as necessary to comply with our legal obligations, resolve disputes, and/or enforce our agreements.





7. Data Deletion




We will delete or de-identify your personal data as reasonably possible in the following cases:




a.When we have no ongoing legitimate business need to process your personal information;




b.When we stop operating our Service;




c.When you request your data to be deleted;




d.When a platform, such as Meta requires the deletion of your Open Platform Data at their discretion, either to protect you or as part of their compliance review;




e. When required by applicable law or regulation.





If the data deletion is not possible, for example, because your personal information has been stored on a backup server, then we will securely store your personal information and isolate it from any further processing until deletion is possible.





We retain personal information we collect from you where we have an ongoing legitimate business need to do so, when we operate our Service and when we ensure that your personal data is subject to suitable safeguards. For example, to provide you with a Service you have requested, or to comply with applicable legal, tax or accounting requirements. We will for example periodically de-identify unused game accounts and we regularly review and delete unnecessary data.





8. Age Limit




When we collect personal information, we do not know the age of our players. If a player has a social media account and has logged into a game, we may obtain the age information from the player through that. If we learn that we have collected personal data about a child under age 13, we will take reasonable steps to delete such data as promptly as possible. If you are a minor under 16 years old, please note that you are allowed to use our Services upon the prior consent of your parents or legal guardian.





9. Privacy Policies of Linked Sites and Advertisers




Our websites and games may contain advertisements from companies other than Poker Lotus Master that may link to their own websites. We are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly.





10. Security of Your Information




We understand the importance of keeping your information safe and secure. Poker Lotus Master has taken steps to assure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.





In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of personal information.






11. Contact Us




If you have any questions, comments or concerns regarding our Privacy Policy, or you would like to request the deletion of your data, please feel free to e-mail us at limbahagia.corporation1@outlook.com